배송
국내 배송은 결제 완료일로부터 영업일 기준 3-4일 이내에 발송됩니다.
제품
재고가 있는 상품 외에 일부 주문 제작 상품은 2-3주의 제작기간이 필요합니다.
제작
모든 제품은 국내 전문업체들을 통해 제작되고 있습니다.
교환/환불
제품 불량만 교환/환불이 가능합니다.
new@newnew.kr로 제품 사진과 교환/환불 사유를
보내주시면 안내해 드립니다.
교환/환불이 불가한 경우
1
모든 제품은 핸드메이드로 제작되어 단순 변심으로 인한
교환/환불이 불가합니다.
2
제품 특성상 제작 과정에서 생긴 미세한 스크레치는 하자가
아니며 교환/환불의 대상이 아닙니다.
3
사전 접수 없이 제품을 발송할 경우 교환/환불이 불가할 수
있습니다.
연락처
new@newnew.kr
Shipping
All products are shipped from Seoul, Korea.
International orders maybe subject to import duties and taxes depending on the country of destination.
Please note that we do not cover these costs.
All products are shipped from Seoul, Korea.
International orders maybe subject to import duties and taxes depending on the country of destination.
Please note that we do not cover these costs.
Order
Items in stock will be shipped within a few days.
For pre-ordered items, allow between 2-3 weeks for the order to be shipped.
Production
All products are manufactured locally in Korea.
Items in stock will be shipped within a few days.
For pre-ordered items, allow between 2-3 weeks for the order to be shipped.
Production
All products are manufactured locally in Korea.
Exchange/Return
If you would like to exchange or return,
please contact : new@newnew.kr with photo of the product you recieved.
Non-exchangeable or refundable cases
1
Due to all products are handmade,you cannot exchange/refund because of a simple change of mind.
2
Due to the nature of the product, minor scratches from the manufacturing process are not defects and are not subject to exchange/refund.
3
If you send us the product without prior application, you may not be able to exchange/refund it.
If you would like to exchange or return,
please contact : new@newnew.kr with photo of the product you recieved.
Non-exchangeable or refundable cases
1
Due to all products are handmade,you cannot exchange/refund because of a simple change of mind.
2
Due to the nature of the product, minor scratches from the manufacturing process are not defects and are not subject to exchange/refund.
3
If you send us the product without prior application, you may not be able to exchange/refund it.
Contact
new@newnew.kr
new@newnew.kr